Terms & Conditions

1.1 Licence

Kimberworth Pharmacy grants you a limited, non-exclusive, non-transferable licence to access and use this website for lawful purposes only. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission.

1.2 Prohibited Activities

You agree not to engage in any of the following:

• Harassing or causing distress or inconvenience to any person
• Using obscene or offensive language or content
• Disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorised access to our systems
• Transmitting viruses, malware, or any other harmful code
• Attempting to interfere with the functioning of the website

2.1 Prescription Medicines

All prescription medicines dispensed by Kimberworth Pharmacy must be accompanied by a valid prescription from a registered healthcare professional. We reserve the right to refuse to dispense any prescription if we have concerns regarding patient safety or legality.

2.2 Service Availability

Our pharmacy services are available during the hours stated on our website and in-store. We are closed on public holidays and may close at short notice for emergency reasons. Online enquiries will be responded to during normal business hours.

2.3 Professional Advice

Any advice provided by our pharmacy team is given in good faith but does not replace professional medical advice. Customers should always consult their doctor or healthcare provider for diagnosis and treatment of health conditions.

3.1 Information Accuracy

While we endeavour to ensure that all information on our website is accurate and up-to-date, we make no warranties about the accuracy, completeness, or reliability of any content. Information about medicines, services, and health matters is for informational purposes only.

3.2 Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Kimberworth Pharmacy or its content suppliers and is protected by copyright law. You may not reproduce or distribute any content without our prior written consent.

Our website may contain links to third-party websites. Kimberworth Pharmacy is not responsible for the content, accuracy, or practices of external websites. Your use of third-party websites is subject to their own terms and privacy policies. We recommend reviewing these before accessing external sites.

To the maximum extent permitted by law, Kimberworth Pharmacy shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the website or services. This includes loss of profit, data, or business interruption, even if advised of the possibility of such damages.

You agree to indemnify and hold harmless Kimberworth Pharmacy, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website or violation of these Terms.

Information you provide through our website will be processed in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your personal data as described in our Privacy Policy. Please review it carefully before providing any personal information.

8.1 Cancellation

If you need to cancel an appointment, please notify us at least 24 hours in advance. Failure to cancel or attend an appointment without notice may affect your ability to book future appointments.

8.2 No-Show Policy

Repeated no-shows may result in restrictions on future bookings. We reserve the right to charge a fee for appointments cancelled with less than 24 hours' notice or for consecutive no-shows.

Kimberworth Pharmacy reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any modification constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

These Terms and Conditions are governed by the laws of England and Wales. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of England and Wales, and you consent to the jurisdiction and venue of such courts.