We may collect contact details, service requests, prescription-related information, and any message you send through our website forms or by email. This helps us provide you with the most relevant pharmacy services and respond to your enquiries efficiently.
We use your information to respond to enquiries, provide pharmacy services, improve our website, and keep accurate records where required by law. Your data is never used for purposes beyond those necessary to deliver our services to you.
We only share information when it is necessary to deliver a service, meet a legal requirement, or work with trusted providers who support our website or operations. We do not sell your personal data to third parties.
Our website may use cookies and similar tools to help it function properly, remember preferences, and understand how visitors use the site so we can improve it. You can manage your cookie preferences at any time through your browser settings.
We keep your data only for as long as needed for the purpose it was collected, and we use reasonable safeguards to reduce the risk of unauthorised access or misuse. Where retention periods are set by law or NHS guidance, we follow those requirements.
Under UK data protection law, you have a number of rights regarding your personal information:
If you would like to review, update, or ask about your personal data, please contact our team and we will help as quickly as possible.